


Essential Supervisor
Pre-requisites
Not applicable
Content
1. Managing teams and individuals.
2. Identifying and using key communication skills.
3. Improving employee motivation.
4. Effective delegation techniques.
5. Managing staff performance issues.
6. Applying leadership principles.
7. Managing interpersonal and intergroup conflict.
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Certification
Certificate of Achievement (no expiry date).
Duration
2 days
Price
$485.00 p/p (GST free)
Venue
Kelyn Training Services
Units 1, 2 & 4, Building F,
Welshpool Business Enterprise Centre
33 - 37 Murray Road South
WELSHPOOL 6106
Course Times
8.00 am to 4.00 pm
Extra Information
Learning Outcomes:
1. Identify the key roles and
responsibilities of their position.
2. Apply the important people management
skills required to motivate, communicate
and delegate effectively.
3. Manage and resolve interpersonal and
intergroup conflict.
4. Apply appropriate leadership skills to
situations.